When you sign up for a premium website hosting plan, you are granted access to our support...How I can open a support ticket without logging in to the portal?
The best email to use for support requests is email@example.com. If you send an email to...How long will it take you to fix/work on my site?
We work hard to complete most support requests the same day. If your support request will take...What if my support request will take longer than 30 minutes to complete?
If your support request will take additional time, our support technicians will alert you as work...I can't access my website from work
If you can't access your website from your office, it may be due to your local network. To test...I can't see changes that were made to my website
Sometimes after changes are made to your website, you can't see the changes. Or alternately, the...I can't access my website after changes were made to DNS settings
Sometimes after changes are made to DNS settings, you won't be able to access your website. This...