The best email to use for support requests is support@advantebcs.com. If you send an email to that address, it will automatically create a ticket in our support queue. This saves time on our end, and allows us to make changes in a more timely manner. You'll also get an immediate confirmation that your support request is received.
- 0 Users Found This Useful
Related Articles
What if my support request will take longer than 30 minutes to complete?
If your support request will take additional time, our support technicians will alert you as work...
How long will it take you to fix/work on my site?
We work hard to complete most support requests the same day. If your support request will take...
I can't access my website from work
If you can't access your website from your office, it may be due to your local network. To test...
I can't access my website after changes were made to DNS settings
Sometimes after changes are made to DNS settings, you won't be able to access your website. This...
What is a support request?
When you sign up for a premium website hosting plan, you are granted access to our support...
