What is Daily Site Check™?

Daily Site Check™ is our human website monitoring process. Every morning, a technician visits the homepage of each hosted website to make sure it is up and looks ready for business. Interior pages and important functionality such as contact forms are also checked periodically on a rotating basis. If we find a problem, we correct it immediately when possible or escalate it through our support ticketing system.

Do you provide 24/7 website support?

Yes. Clients can request support by emailing support@advantebcs.com, submitting a ticket through the support portal, or calling our support phone. When a client calls, our team creates a support ticket so the issue is documented and can be tracked through resolution.

Are website content updates included?

Yes. The service includes up to 30 minutes of website administration each month for routine content changes that can be completed through the website administration system, such as updating copy, adding images, or adding a page. The allowance resets each month. New functionality and other development work are separate. If additional billable time is needed, we let you know before starting that work.

What happens if my website is hacked or infected with malware?

Security and malware monitoring are included with the service, and malware cleanup is included if a hosted website is compromised. We also perform routine software updates and apply critical security updates more frequently when needed.

How often are websites backed up, and is restoration included?

We maintain backup copies on a rotation that includes daily, weekly, and monthly backups. Website restoration from our backups is included with the service.

Do I own my website, and can I move it to another host?

Yes. Your website remains yours. Hosting is month-to-month, and there are no restrictions that prevent you from moving your website to another provider if you choose to leave.

What website platforms do you support?

We support websites built by Advanté-BCS or other companies across platforms including WordPress, Joomla, Drupal, e-commerce websites, and custom content management systems. Advanté-BCS has especially deep Joomla experience, with our team working with Joomla since 2003 and continuing to host many Joomla websites today.

Is email hosting included?

No. Email hosting is separate from our website hosting service. If a client uses our nameservers, we can update DNS records needed for their email provider.

What is the difference between website hosting and website maintenance?

Website hosting provides the server environment that makes a website available online. Website maintenance keeps the website software, content management system, plugins, security, backups, and content working properly over time. Advanté-BCS combines hosting and maintenance in one managed service, with human oversight and ongoing support included.

MANAGED WEBSITE HOSTING & SUPPORT

Website Hosting & Support in Richmond, VA

Managed website hosting, maintenance, security, and 24/7 support from a team that knows websites.

Get Hosting & Support See What's Included

Quick Overview

Starting at

$79/mo

✓ Daily Site Check™ by a technician

✓ 24/7 website support

✓ 30 minutes of website support each month

✓ CMS and plugin maintenance

✓ Security monitoring and malware cleanup

✓ Daily, weekly, and monthly backups with restoration included

Month-to-month service.

More Than Website Hosting

Most hosting companies sell you server space and stop there. We also look after the site itself: maintenance, security, backups, and 24/7 support, plus a team that will make changes for you.

We host hundreds of websites for businesses and organizations in Richmond, VA and across the United States. That lets us spread server and support costs across a lot of clients, and we still limit how many sites share each server. It’s how we keep the monthly price down.

Want to compare local pricing? See our Richmond Website Hosting Cost Guide.

Your website is hosted by the same kind of team you would call when the website itself needs attention.

Website Support with Premium Hosting starts at $79 per month and is month-to-month.

HOSTING

Premium managed website hosting
Standard SSL certificate
Google Search Console monitoring

SUPPORT

Daily Site Check™
24/7 support and automated uptime monitoring
Up to 30 minutes of website support each month

Security

Monthly CMS and plugin updates, plus critical security updates
Security and malware monitoring
Malware cleanup if a hosted website is compromised

Backups

Daily, weekly, and monthly backup rotation
On-site and remote backup storage locations
Website restoration from backups

Website Support That Includes Real Work

Our support team is available 24/7. Clients can email our support team, submit a ticket through the support portal, or call our support phone.

That means you are not limited to server support. The included monthly support time can be used for content changes, troubleshooting, or development work on the website.

Included every month

30 min

Use the included time for website support such as updating copy or images, troubleshooting an issue, or development work such as adding or modifying functionality.

If more time is needed

Some requests require more than the included 30 minutes. If a task will require additional billable time, we let you know before starting that work.

How We Set Up Our Hosting

RESOLD SHARED SPACE

ADVANTÉ-BCS SERVER

Advanté-BCS leases and administers its own dedicated servers instead of simply reselling space on heavily shared hosting accounts. We deliberately limit the number of websites on each server so one overloaded account does not have to compete with thousands of others for the same resources.

Our team manages server security and performance directly. Clients with more advanced requirements can also move to a managed dedicated server plan.

SWITCHING HOSTS

Switching to Advanté-BCS Is Easy

Moving a website can sound complicated. Our goal is to make the transition as easy as possible for you.

In most cases, we simply need access to your current website and domain registrar. From there, our team handles the technical work and coordinates the move for you.

The standard migration fee for an existing website is

$175

✓

Month-to-month service. Your website remains yours, and you can move it elsewhere if you ever choose to leave.

Our Website Migration Process

STEP 1

Website files and database

STEP 2

DNS and domain coordination

STEP 3

SSL setup

STEP 4

Website testing before the transition

STEP 5

Launch and transition to our hosting environment

“The move from my previous hosting was totally transparent and immediate without any involvement from me. What a joy to work with BCS!”

Jim Tucker

★★★★★

5-star Google review

Frank and his team host and maintain websites for my clients. The entire group are knowledgeable, responsive and a pleasure to work with. They regularly go above and beyond to help solve problems.

Joseph Ruiz

5-star Google review

★★★★★

My company has used BCS for all of our internet needs for several years and ALWAYS receives prompt, professional service. It doesn't matter when we have a concern/change to make to our websites, BCS takes care of us.

John Ruch

5-star Google review

★★★★★

Website Hosting & Support FAQs

What is Daily Site Check™?

Daily Site Check™ is our human website monitoring process. Every morning, a technician visits the homepage of each hosted website to make sure it is up and looks ready for business. Interior pages and important functionality such as contact forms are also checked periodically on a rotating basis. If we find a problem, we correct it immediately when possible or escalate it through our support ticketing system.
What website support is included each month?
What happens if my website is hacked or infected with malware?
How often are websites backed up, and is restoration included?
Do I own my website, and can I move it to another host?
What website platforms do you support?
Is email hosting included?
What is the difference between website hosting and website maintenance?

Website Refresh

Stay current with a website refresh every 3 years, plus all the benefits of ongoing site support.

Explore Website Refresh

Website Design

Custom websites designed to increase sales leads, enhance user experience, and improve SEO rankings.

Explore Website Design

Webmaster Service

Professional webmasters ensure your site has someone dedicated to improving user experience and functionality.

Explore Webmaster Service

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	Media Buying
	Graphic Design
	Copywriting
	Public Relations

Digital Marketing Services

Web Services

Paid Advertising

Service Bundles

Agency Services

Website Hosting & Support in Richmond, VA

Quick Overview

More Than Website Hosting

Your website is hosted by the same kind of team you would call when the website itself needs attention.

What's Included With Website Support & Premium Hosting

Website Support That Includes Real Work

Included every month

If more time is needed

Daily Site Check™: A Human Looks at Your Website Every Morning

Every Morning

On a Rotation

We Act on Problems

How We Set Up Our Hosting

Security, Backups & Recovery

Switching to Advanté-BCS Is Easy

Our Website Migration Process

Website Hosting & Support You Can Rely On

Joseph Ruiz

5-star Google review

John Ruch

5-star Google review

Website Hosting & Support FAQs

What is Daily Site Check™?

What website support is included each month?

What happens if my website is hacked or infected with malware?

How often are websites backed up, and is restoration included?

Do I own my website, and can I move it to another host?

What website platforms do you support?

Is email hosting included?

What is the difference between website hosting and website maintenance?

Related Services

Website Refresh

Website Design

Webmaster Service

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